Delete account and data
Updated 21 September 2026
Contact the operator
You can request deletion without installing the app. Email yavuzramazan1994@gmail.com with the subject “ovayuva account deletion”. Say whether the request concerns the Android game, website community, or an older account. Include your public handle or an object link if available. These identify the account but do not prove ownership. We will discuss a proportionate verification method with you. Never send sign-in keys, passwords or private GPS history. A community sign-in key cannot delete a separate Android game account.
Android app
In Android: open your profile using the avatar, open Settings, choose Delete account and data, and confirm. Keep the app installed until deletion is confirmed. A failed request is not a completed deletion. Uninstalling alone does not delete server records. Private records on your phone are separate; clearing app storage or uninstalling removes them.
Website account
For your website community account, open Account on the map, sign in with your saved key, and use Delete account. You can export your community data first. If you lost access, use the email request above instead. We will not delete an account solely because someone knows its public handle.
Your data
Account and public contribution records remain until deletion; inactive accounts are not automatically erased. Active-database deletion removes linked account, reward and contribution data, including authored journey entries, and revokes access. Other people’s objects remain without your contributions. A hashed deletion receipt expires after 30 days. Unlinked public event records, aggregate supply counters and retired publication IDs remain to prevent repeat rewards. Reports and moderation logs have 30-day cleanup windows; resolved community reports and removed posts are cleaned after 30 days. Unresolved reports remain until resolved or account deletion. Cleanup runs periodically, not at the exact expiry instant.
Older accounts and copies
Historical Firebase data from older versions is separate and has not been deleted by the move to our own backend. Deleting your current account does not certify erasure from that old system. Contact Ramazan Yavuz to request a legacy-data review. Copies made by other people cannot be recalled. There are no server or private passport backups. Support emails contain what you choose to send and are handled separately from game-account deletion; you can request their deletion too.
Support email
Deletion requests and security reports go to yavuzramazan1994@gmail.com, a Google Gmail inbox monitored by Ramazan Yavuz. Sending email shares your email address, message and attachments with Google and Ramazan Yavuz. Do not include passwords, sign-in keys, private GPS history or illegal images. Mail processing may take place outside Germany or Türkiye.